Quantitative social scientist, and cross-functional team lead, with an Account Executive's eye for customer needs.
Marriott International Inc.
Director of Marketplace Analytics, 2019–to date
Evangelized machine learning, goal setting (OKRs), and customer discovery frameworks to internal startups, resulting in the adoption of a more analytical process, greater resource commitments, and more targeted marketing campaigns.
Created customer acquisition reference model and planning process for new initiatives, resulting in significantly more credible launch plans from the Loyalty Marketing and Finance departments.
Led omni-channel instrumentation, measurements, and reporting for Eat Around Town initiative, resulting in more accurate, visible, granular, and timely omni-channel performance tracking.
Director of Product Management, Advanced Analytics and Machine Learning, 2018–2019
Servant leader for the “Demand Sensing Transformational Initiative”, the most important initiative in Nike Inc.’s digital transformation. Rated highly successful in leadership skills in a highly matrixed organization.
Used customer-centric selling techniques to build relationships across a large, complex, and highly matrixed Fortune 500 company. Persuaded a 1,500 strong org to begin adopting machine learning, and automation.
Cambridge Social Science Decision Lab Inc.
Technical Founder, 2013–2018
Built “automated statistician” B2B enterprise software to measure the lift of business initiatives using offline A/B tests.
Harvard T.H. Chan School of Public Health
Research Fellow, Department of Global Health and Population, 2011–2012
Led the introduction of applied game theory and causal inference to flagship doctoral seminar on health systems reform. Resulted in a Lecturer job offer (declined).
World Bank Group
Staff Economist, Development Economics Prospects Group, 1999–2006
Implemented state-of-the-art automated data systems and time series forecasting models. Resulted in more detailed, timely, and frequent reports, with a smaller team.
AGILE SOFTWARE DEVELOPMENT
APPLIED GAME THEORY
Ph.D. Political Methodology (causal inference)
New York University, 2010. Completed in 4 years.
M.A. International Economics
Johns Hopkins University, 1999. Graduated with distinction.
B.A. Politics, Philosophy and Economics
Oxford University, 1996